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KINERJA DINAS KEPENDUDUKAN DAN PENCATATAN SIPIL DALAM PELAYANAN PEMBUATAN KARTU KELUARGA DI KABUPATEN MOROWALI UTARA

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ABSTRACT
Yuyun Astriana B 10222 106, The Performance of the Population and Civil
Registration Office in Providing Family Card Services in North Morowali
Regency, supervised by Hasbullah (Supervisor I) and Nuraisyah (Supervisor II).
The aim of this study is to determine the Performance of the Population and Civil
Registration Office in Family Card Services in North Morowali Regency.
This research employs a qualitative approach through observation, in-depth
interviews, and documentation as data collection techniques. Informants were
selected using purposive sampling technique, including the Secretary, Head of
Dafduk, Head of Pencapil, Population Identity Officer, and a representative of the
community. Data analysis techniques include data collection, data display, data
condensation, verification, and drawing conclusions.
The results show that in the Family Card Services at the Population and Civil
Registration Office in North Morowali Regency:
Technical Ability: Employees have demonstrated good technical skills, including
knowledge, task execution, and equipment usage, acquired through training in the
office.
Conceptual Ability: Employees have been able to understand the complexity of the
organization and adapt to their tasks and responsibilities. However, abilities in
interpersonal relationships, such as cooperation, motivation, and negotiation, still
need improvement.
In conclusion, although the Population and Civil Registration Office in North
Morowali Regency has shown progress in the technical and conceptual abilities of
its employees in Family Card Services, there is still room for improvement in
interpersonal relationship skills. It is important to pay special attention to
cooperation, motivation, and negotiation skills among employees to enhance the
effectiveness and efficiency of services and advance the organization as a whole.
Keywords: Service, Technical Ability, Conceptual Ability, Interpersonal
Relationship Ability

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Ketersediaan

Informasi Detail

Judul Seri

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No. Panggil

B10222106

Penerbit

Palu : Fisip Pascasarjana Untad., 2024

Deskripsi Fisik

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Bahasa

Indonesia

ISBN/ISSN

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Klasifikasi

B10222106

Tipe Isi

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Tipe Media

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Tipe Pembawa

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Edisi

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Subjek

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Info Detail Spesifik

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Pernyataan Tanggungjawab

Yuyun Astriana

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